:root{--ink: #14201b;--ink-deep: #0e1713;--bark: #1e2d26;--bark-edge: #2b3d34;--paper: #e9e4d8;--dust: #8a9a8e;--gum: #7fb069;--gum-deep: #4f7942;--ember: #e4572e;--ember-soft: rgba(228, 87, 46, .14);--danger: #c0392b;--font-display: "Fraunces", Georgia, serif;--font-ui: "Archivo", system-ui, sans-serif;--font-mono: "IBM Plex Mono", ui-monospace, monospace;--dock-h: 76px}*{box-sizing:border-box}html,body{margin:0;height:100%}body{font-family:var(--font-ui);background:var(--ink);color:var(--paper);font-size:15px;line-height:1.5}#root{height:100%}button{font-family:var(--font-ui);border:none;cursor:pointer;border-radius:8px;font-size:14px;font-weight:500}button:focus-visible,input:focus-visible,a:focus-visible{outline:2px solid var(--gum);outline-offset:2px}input{font-family:var(--font-ui);background:var(--ink-deep);border:1px solid var(--bark-edge);color:var(--paper);border-radius:8px;padding:10px 12px;font-size:15px}.mono{font-family:var(--font-mono);font-size:.95em;letter-spacing:.01em}.gate{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(1200px 600px at 50% -10%,#1d3028 0%,var(--ink) 60%)}.gate-card{width:min(400px,100%)}.gate-card .wordmark{font-size:56px;margin-bottom:4px}.gate-card .tagline{color:var(--dust);margin:0 0 28px}.gate-card form{display:grid;gap:10px}.gate-card input{padding:13px 14px}.gate-note{color:var(--dust);font-size:13px;margin-top:14px}.console{display:grid;grid-template-columns:208px 1fr;grid-template-rows:1fr var(--dock-h);height:100vh}.rail{grid-row:1 / 3;background:var(--ink-deep);border-right:1px solid var(--bark-edge);padding:20px 12px;display:flex;flex-direction:column;gap:4px}.wordmark{font-family:var(--font-display);font-weight:600;font-size:28px;color:var(--paper);margin:0;line-height:1}.rail .wordmark{padding:0 10px 4px}.rail .park{color:var(--dust);font-size:12.5px;padding:0 10px 22px}.rail nav{display:grid;gap:2px}.rail nav button{display:flex;justify-content:space-between;align-items:center;background:none;color:var(--dust);text-align:left;padding:10px;font-size:14.5px}.rail nav button:hover{color:var(--paper);background:var(--bark)}.rail nav button.active{color:var(--paper);background:var(--bark);box-shadow:inset 2px 0 0 var(--gum)}.rail nav .count{font-family:var(--font-mono);font-size:12px;color:var(--ember);margin-left:8px}.rail .rail-foot{margin-top:auto;padding:10px;font-size:12.5px;color:var(--dust);display:flex;align-items:center;gap:8px}.dot{width:8px;height:8px;border-radius:50%;background:var(--dust);flex:none}.dot.ok{background:var(--gum)}.dot.bad{background:var(--ember)}.main{overflow-y:auto;padding:30px 34px 24px}.view-title{font-family:var(--font-display);font-weight:500;font-size:30px;margin:0 0 4px}.view-sub{color:var(--dust);margin:0 0 26px;max-width:60ch}.view-sub .mono{color:var(--paper)}.panel{background:var(--bark);border:1px solid var(--bark-edge);border-radius:12px;margin-bottom:18px;overflow:hidden}.panel-head{display:flex;justify-content:space-between;align-items:baseline;padding:14px 18px 0}.panel-head h2{font-size:13px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--dust);margin:0}.attn-list,.vm-list{list-style:none;margin:0;padding:6px 0}.attn-list li,.vm-list li{display:flex;align-items:center;gap:14px;padding:12px 18px}.attn-list li+li,.vm-list li+li{border-top:1px solid var(--bark-edge)}.attn-mark{width:8px;height:8px;border-radius:50%;background:var(--ember);flex:none}.attn-who{flex:1;min-width:0}.attn-who .num{font-family:var(--font-mono);font-size:15px}.attn-who .why{color:var(--dust);font-size:13px}.empty{padding:26px 18px;color:var(--dust)}.empty strong{color:var(--paper);font-weight:500;display:block;font-family:var(--font-display);font-size:17px;margin-bottom:2px}table{width:100%;border-collapse:collapse;font-size:14px}th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.07em;color:var(--dust);font-weight:500;padding:12px 18px 8px}td{padding:10px 18px;border-top:1px solid var(--bark-edge);vertical-align:middle}.dir{font-family:var(--font-mono);color:var(--dust)}.dir.in{color:var(--gum)}.chip{display:inline-block;font-size:12.5px;padding:2px 9px;border-radius:999px;background:var(--ink-deep);color:var(--dust)}.chip.answered{color:var(--gum)}.chip.missed,.chip.voicemail{color:var(--ember)}.chip.live{color:var(--paper);background:var(--gum-deep)}.btn{background:var(--gum-deep);color:var(--paper);padding:9px 16px}.btn:hover{background:var(--gum);color:var(--ink)}.btn-quiet{background:transparent;border:1px solid var(--bark-edge);color:var(--dust);padding:8px 14px}.btn-quiet:hover{color:var(--paper);border-color:var(--dust)}.btn-ember{background:var(--ember);color:#fff;padding:9px 16px}.btn-danger{background:var(--danger);color:#fff;padding:9px 16px}.error-line{color:var(--ember);font-size:13.5px;margin-top:10px}.dock{grid-column:2;display:flex;align-items:center;gap:14px;padding:0 22px;background:var(--ink-deep);border-top:1px solid var(--bark-edge)}.dock.live{border-top:2px solid var(--ember)}.dock .status{display:flex;align-items:center;gap:8px;color:var(--dust);font-size:13px;min-width:150px}.dock .status .mono{color:var(--paper)}.dock input{width:190px;font-family:var(--font-mono)}.dock .in-call{display:flex;align-items:center;gap:14px;flex:1}.dock .in-call .with{font-family:var(--font-mono);font-size:16px}.dock .timer{font-family:var(--font-mono);color:var(--gum);font-size:15px;min-width:52px}.ring-takeover{position:fixed;top:0;left:208px;right:0;z-index:50;background:linear-gradient(180deg,#3a1d12,#1e150ff7);border-bottom:2px solid var(--ember);display:flex;align-items:center;gap:20px;padding:22px 34px;animation:ring-in .26s ease-out}.ring-takeover .pulse{width:14px;height:14px;border-radius:50%;background:var(--ember);animation:pulse 1.1s ease-in-out infinite;flex:none}.ring-takeover .who{flex:1}.ring-takeover .who .label{font-size:12.5px;text-transform:uppercase;letter-spacing:.1em;color:var(--ember)}.ring-takeover .who .num{font-family:var(--font-mono);font-size:26px}@keyframes ring-in{0%{transform:translateY(-100%)}to{transform:translateY(0)}}@keyframes pulse{0%,to{box-shadow:0 0 0 0 var(--ember-soft)}50%{box-shadow:0 0 0 12px var(--ember-soft)}}@media (prefers-reduced-motion: reduce){.ring-takeover,.ring-takeover .pulse{animation:none}}.kv{display:grid;grid-template-columns:180px 1fr;gap:8px 16px;padding:16px 18px;font-size:14px}.kv dt{color:var(--dust)}.kv dd{margin:0}@media (max-width: 760px){.console{grid-template-columns:1fr;grid-template-rows:auto 1fr var(--dock-h)}.rail{grid-row:1;flex-direction:row;align-items:center;padding:10px 12px;border-right:none;border-bottom:1px solid var(--bark-edge);overflow-x:auto}.rail .park,.rail .rail-foot{display:none}.rail nav{display:flex;gap:2px}.rail nav button{white-space:nowrap}.dock{grid-column:1}.ring-takeover{left:0}.main{padding:20px 16px}}.sub-num{color:var(--dust);font-size:12px}.tabs{display:flex;gap:6px;margin-bottom:14px}.tabs button{background:transparent;border:1px solid var(--bark-edge);color:var(--dust);padding:7px 14px}.tabs button.active{background:var(--bark);color:var(--paper);border-color:var(--gum-deep)}.contact-form,.line-form{display:grid;gap:10px;padding:4px 18px 16px;max-width:460px}.line-form label{display:grid;gap:4px;font-size:13px;color:var(--dust)}.line-members{color:var(--dust);font-size:13px}.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin-bottom:18px}.tile{background:var(--bark);border:1px solid var(--bark-edge);border-radius:10px;padding:14px 16px}.tile-num{font-family:var(--font-display);font-size:34px;font-weight:500;line-height:1.1}.tile-ember{color:var(--ember)}.tile-label{color:var(--dust);font-size:12.5px;margin-top:2px}.chart{padding:6px 18px 14px}.chart svg{width:100%;max-width:420px;height:auto;display:block}.chart-legend{display:flex;gap:16px;font-size:12.5px;color:var(--dust);padding:6px 0 10px}.chart-legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:6px}.chart-value{fill:var(--paper);font-family:var(--font-mono);font-size:10px}.chart-axis{fill:var(--dust);font-family:var(--font-ui);font-size:9px}.chart-table summary{color:var(--dust);font-size:12.5px;cursor:pointer;margin-top:8px}.chart-table table{margin-top:8px;max-width:420px}.vm-item{flex-direction:column;align-items:stretch!important;gap:6px!important}.vm-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.vm-row .attn-who{flex:1}.vm-transcript{margin:0;color:var(--dust);font-size:13.5px;line-height:1.55;border-left:2px solid var(--bark-edge);padding-left:10px}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:8px}.contact-form.wide{max-width:none}.messages-layout{display:grid;grid-template-columns:minmax(240px,340px) 1fr;gap:16px;align-items:start}.thread-row{cursor:pointer}.thread-row.active{background:var(--ink-deep)}.convo{display:flex;flex-direction:column;min-height:320px;max-height:60vh}.convo-msgs{flex:1;overflow-y:auto;padding:14px 16px;display:flex;flex-direction:column;gap:8px}.bubble{max-width:78%;padding:8px 12px;border-radius:10px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.bubble.them{align-self:flex-start;background:var(--ink-deep);border:1px solid var(--bark-edge)}.bubble.us{align-self:flex-end;background:var(--gum-deep)}.convo-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid var(--bark-edge)}.convo-form input{flex:1}@media (max-width: 900px){.messages-layout{grid-template-columns:1fr}}.vm-summary{margin:0;font-size:14px;line-height:1.5;border-left:2px solid var(--gum-deep);padding-left:10px}.hours-toggle{display:flex!important;flex-direction:row!important;align-items:center;gap:8px}.hours-grid{display:grid;gap:6px}.hours-grid label{display:grid;grid-template-columns:110px 1fr;align-items:center;gap:10px;font-size:13px;color:var(--dust)}.row-actions{white-space:nowrap}.row-actions button{margin-left:6px}.call-detail{background:var(--ink-deep)}.contact-editor{display:grid;gap:10px;padding:6px 0}.contact-editor textarea{background:var(--ink);border:1px solid var(--bark-edge);color:inherit;border-radius:8px;padding:10px 12px;font-family:var(--font-ui);font-size:14px;resize:vertical}.dock select{background:var(--ink);border:1px solid var(--bark-edge);color:var(--paper);border-radius:8px;padding:9px 10px;font-size:13.5px}.bubble.ai{border-left:2px solid var(--gum)}.ai-badge{display:block;font-size:10.5px;text-transform:uppercase;letter-spacing:.08em;color:var(--gum);margin-bottom:3px}.prov-card{margin:0 18px 16px;padding:12px 14px;background:var(--ink-deep);border:1px solid var(--gum-deep);border-radius:8px;font-size:13.5px;line-height:1.6;word-break:break-all}td select,.attn-list select{background:var(--ink-deep);border:1px solid var(--bark-edge);color:var(--paper);border-radius:7px;padding:7px 9px;font-size:13px}.step-mark{width:20px;height:20px;border-radius:50%;border:1.5px solid var(--bark-edge);flex:none;display:grid;place-items:center;font-size:12px;color:var(--gum)}.step-mark.done{border-color:var(--gum-deep);background:var(--gum-deep);color:var(--paper)}.step-done .attn-who .num{color:var(--dust)}.presence{padding:5px 10px;font-size:12px}.authority-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;padding:4px 18px 16px}.authority{display:grid;gap:4px;border:1px solid var(--bark-edge);border-radius:10px;padding:12px 14px;cursor:pointer;font-size:13px;color:var(--dust)}.authority.active{border-color:var(--gum-deep);background:var(--ink-deep);color:var(--paper)}.authority input{display:none}.assistant-convo{min-height:380px}.action-chip{margin-top:8px;padding:8px 10px;border-radius:8px;background:var(--ink-deep);border:1px solid var(--bark-edge);font-size:13px;display:flex;align-items:center;gap:10px;flex-wrap:wrap}.action-chip.done{border-color:var(--gum-deep)}